[Resolved]  Shine.com — regarding refund of my job posting services

Address:	New Delhi, Delhi, 110043
Website:	shine.com

On 5th of July, I made a transaction for their job posting services It's been a whole month firstly they didn't activate my services after been two weeks. Then after I requested for a refund but till today i.e 24/july/2018, there is no refunded money in my account from there side and the best part is they don't even revert back to the customer's email.
Here is there mail regarding my purchase.

Dear,

Thank you for your order from https://recruiter.shine.com

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / Account Statement as 'ccavenue.com/charge'

If you have a question about your order status, you can contact the seller directly by e-mail at: vinod.[protected]@shine.com.

Order # CCAvenue Reference # Order Date

REC[protected] [protected] [protected]:13:20.077

Billing Details

Customer: | ****************************
Address:, , ,
Customer IP: **********
Pay Mode: - RuPay
Bank Ref #: null
Instructions: null

Gross Amount: INR 1499.00
Order Amount: INR 1499.00

Net Payable: INR 1499.00

CCAVENUE CUSTOMER CARE
Phone:[protected]
Fax:[protected]
Email: [protected]@ccavenue.com
Website: www.ccavenue.com