On 20/01/2024, at 03:30 p.m., I received a call ([protected]) from an agent Shivangi. She told me to pay a sum of ₹3327.71, and I will get a year's free service from Shine. I did accordingly.
But on the same date, at 6:00 p.m., I received another call from another agent([protected], this time a male agent who declared himself as my relationship manager), who told me to pay a one-time sum (he did not clarified the sum), so that I may get a better service from Shine.
At first he told me to pay ₹5192.00 and then ₹9556.00, and when I proceeded to pay, he told that I had to pay both simultaneously. I did accordingly and also sent him screenshots of the payment.
But then after confirming the payment he started describing me various kinds of things and again asked for a sum of ₹16000, and when I asked the need and reason to pay, he started arguing and misbehaving and I had to cut the call with a loss of ₹18075.71.
In conclusion, I would like to say that this kind of so-called 'service' is actually a kind of CHEATING Or FRAUD and I do not want such a 'service' from Shine. Please refund my money.
With regards,
Tushar Kanti Sinha
Dumka, Jharkhand
Mobile No- [protected] Was this information helpful? | 
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