[Resolved] Shine.com — selling a wrong product by shine. tele-caller (mr. rohit mobile number [protected]) and threatening to to stop all paid services which i have t

[email protected]

from Mumbai, Maharashtra

Address:	Faridabad, Haryana, 121005
Website:	shine.com

Dear sir,
On 25 jan i purchased tree services from shine.com. Soon after the services purchased, one telecaller name rohit mobile number called me from personnel number and told me he is mu rm and i need to purchase focused negotiation skill services other he will cease my all services. He forced and treat me to pay of amount 12595/ detail given.
Your invoice details:

Transaction id in20180125_81474_142408
Name ravinder kumar dudi
Email rkd.[protected]@rediffmail.com
Mobile [protected]
Amount (Inr) 12595.00
As i know this is not my volunteer purchase and want my money back. Please justify this and pay my amount back as i do need these services.

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Mar 4, 2018

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

Shine.com Customer Care's response Dear Sir,

With reference to your complaint, we tried to contact you to explain the overall process of the services, but unable to get through as there was no response.

Hence, we request you to kindly provide us a convenient time so that we can get in touch with you and address your concern.

Moreover, the sales team tried to propose you for value added services after analyzing your profile which is up to you whether you want to buy it or not.

Regards,
Team Shine