[Resolved] Shine.com — Services for the course offered were not as per curriculum | |||||
Requesting for refund for misguiding customer for the wrong curriculum. Marketing team members from shine for product delivery :- 1) sonu yadav : [protected] Onu. [protected]@shine.com 2) raman singh : [protected] Raman. [protected]@shine.com 3) mohit pruthi (After escalation) Branch head Mismatch with the curriculum shared and invoice prepared with the discounted offer. Transaction id : in20170404_6865_200425 Amount (Inr) : 13046.00 Was this information helpful? | |||||
May 21, 2017 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Apr 18, 2017 Shine.com Customer Care's response Dear SirGreetings from shine.com With reference to your comment, we would appreciate the opportunity to respond to your concern.Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id. For further assistance contact us at[protected] or email us at [protected]@shine.com. Verified Support Apr 18, 2017 Shine.com Customer Care's response Dear SirGreetings from shine.com With reference to your comment, we would appreciate the opportunity to respond to your concern. We are trying to call you but the call was not answered. Kindly share the convenient time for the discussion so that we will be able to assist you. For further assistance contact us at[protected] or email us at [protected]@shine.com. | |||||
 3 Comments | |||||
Comments
Sonu, Raman and Mohit are requesting more money to provide service as per curriculum. But discount was offered for 13 046/-
I have received call from Raman Singh, Shine, saying that they need my resume for updating in the data, later that conversation got converted to offering a job option, and then updating my course from 35 PDU to 60 PDU, pressure was put on me to pay the 600 SGD immediately else they would cancel my existing registration. When i asked in writing why i need to upgrade and i need all this is writing, i got a call which was derogatory and personal attack on why i am not trusting when they are doing it for my good. When i said i need to understand this first before i make payments, it lead to insulting discussion and threat that we would confirm the institute that you are not interested and it would spoil your career prospects.
I am amazed why an organization associated with prestigious Hindustan times getting engaged in such actions. No communication is in writing, send the bill and then started putting pressures to pay immediately to continue with the existing registration.
Need clarifications on this and not sure how authentic the call was or it was just a way to achieve targets by staff.
I am amazed why an organization associated with prestigious Hindustan times getting engaged in such actions. No communication is in writing, send the bill and then started putting pressures to pay immediately to continue with the existing registration.
Need clarifications on this and not sure how authentic the call was or it was just a way to achieve targets by staff.
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Please initiate refund as shine is not able to resolve the query even after 10 days