Shine.com — Shine.com- Got a job offer call, I paid Rs.35,616 & they said they will refund & asked for more money, I refused &I want my refund

Address: Shine.com, 11th Floor, Park Centra, Sector – 30, Gurgaon, Opp. 32nd milestone
Website: www.shine.com

Sub: Shine.com- Got a job offer call, I paid Rs.35, 616 & they said they will refund & asked for more money, I refused &I want my refund.

Date of incident: 13-Nov-2021
Telephone numbers, I have received the calls from Shine.com,
+91 [protected]
+91 [protected]
+91 [protected]
Person names from Shine.com I had Interacted with
Mr. Amit Kumar
Mr. Shiva
Mr. Ujjwal

Respected team - on 13-Nov-2021, I got many calls from Shine.com stating that they are offering paid services to get our Resume noted in Job market and promised me to provide a job in an MNC company . Initially, they have asked me to make payment for registration fees and job service fees. After that, they asked money in every step of the process which they mentioned as refundable amount and the amount turned into a huge amount to Rs.35, 616 paid through Debit card and Net banking services. They are still demanding for more money, otherwise they will not provide any services till I pay additional amount Rs.25, 000.

I have made total payment rupees Rs.35, 616/- altogether for all the mentioned services and again they have asked me raise another payment for Rs.25, 000 to complete the whole process. However, I realized that, something fishy and I denied any further payments there after and didn't pay Rs.25, 000 amount.
Shine has charged me as below
Rs.3, 032 (Transaction ID: IN20211113_581720_162345) for Application Booster Package 6 months.
Rs.5, 192 (Transaction ID: IN20211113_[protected]_[protected]) for Education Verification Plus Package [Negotiation Skill].
Rs.9, 556 (Transaction ID: IN20211113_[protected]_[protected]) for Job Profile Verification Plus Package [Communication Skills at Workplace] and Featured Profile 90 days.
Rs.17, 500 (Transaction ID: IN20211113_[protected]_[protected]) for Professional Resume Writing and Professional Summary.
Rs.25, 000 for Jobs on the Move 180 days. - by this time, I realized that, something fishy and I denied any further payments there after and didn't pay Rs.25, 000 amount.
Total amount paid to Shine is Rs.35, 616/-

As Shine.com team forcefully claimed charges of Rs.35, 616/- from me. I don't want these services from Shine and I want my hard earned money back as refund from Shine. I have already requested refund with the intention that I am not continuing their service. But, they are not responding and threatening me.

As they promised they will refund my money back at any stage if I am not satisfied with their services. I have all the proofs regarding the transactions and find the attached proofs. Please review my case and help me out to get my money back.

I have raised a complaint to my bank as well. Still I’m getting a lot of calls Shine asking for more money. Kindly do something and help me to refund my money at your earliest convenience. Thank you.
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2021
Shine.com Customer Care's response
Dear Sir,

Thank you for availing services from shine learning,

We value your trust in our company, and we will do our best to meet your service expectations.

With reference to your services, we tried to contact you to confirm the services purchased by you and to explain the overall process of the services but were unable to get through as the number is not answered.

Hence, we request you to kindly provide us with a convenient time so that we can get in touch with you and explain the process.

Regards,
Team Shine
Nov 20, 2021
Updated by Krish_007
As you are still harassing me with many phone calls with no time sense, I do not want any services from Shine, please refund my hard earned money Rs.35, 616/-. Tq.
Dec 09, 2021
Updated by Krish_007
I did not get my refund Rs.35, 616/-. back yet.
Dec 14, 2021
Updated by Krish_007
No response from Shine.com
 
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