Shine.com — Shine.com Paid Service - Pushed Me to Pay For The Services

Lost my job due to pandemic in May 2020 and have approached Shine.com (One Stop Destination To Find Your Dream Job on the Go) for basic job search and resume booster services. They charged me Rs. 3600+ and Ive paid. on 3st May 2021. On the 1st June one of their operations executive Kuldeep called me and started talking about how they are going to help to get a job. After speaking to him for 15 minutes he asked me to pay Rs. 5300 for verification of my Education certificates which i paid. In a minute he said there is another email that he sent where i have to pay Rs. 8583 to verify my work experience. At this time i asked if there are any other hidden charges or additional charges that i need to pay, he said no. In about 2 mins he forced me to pay another Rs. 16150+ to do changes to my resume and stuff, which i paid as a fool. In the next 2 mins he sent another link asking me to pay Rs. 22400+, for which i said i cant afford as i am jobless and asked him that he should have informed me earlier about the amount that is involved. He immediately transferred the call to one of his so called manager Shakir who tried to convince me to pay the amount. Told him i cannot as i dont have money and he said that we will give service to what amount that you have paid. I an being fooled by these guys and seek a full refund. Please do not fall as a prey for these guys. Never ever at the initial stages of the conversation these guys told that what ever is paid is non refundable.
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2021
Shine.com Customer Care's response
Dear Gunjan,

Greetings from shine learning.

Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name, we request you to please share the register contact number or email id so that we can check your profile and address your concern.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
Jun 14, 2021
Updated by Pavan Kumar .I
Hi, my name is I. Pavan Kumar and not Gunjan. My email id is pavan.[protected]@gmail.com and my mobile number is [protected]
Jun 29, 2021
Updated by Pavan Kumar .I
No contact from Shine till now. Neither calls from the recruiters. Got fooled with these guys. Contacted the dedicated relationship manager on multiple occasions with no joy. Called their customer service number with no luck.
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