[Resolved]  Shine.com — Taken money for job assistance and not even responding

Address:New Delhi, Delhi, 110001
Website:www.shine.com

Hi, i'm anil on july 30th 2016 i got a call from shine.com for job assistance program(Rajan-[protected]) they told me to pay 2999 for activating the service after a long discussion i have paid after that he transferred my call to Mr. Srinivasan([protected]) no.1 cheater not even know how to talk in english this guy have told 4999 again has to be paid and nothing to be paid after that but like that he made me to pay 4 time that is almost 22645/-(Invoice no. 779469) the total amount. after that he told they will start some process and that has happened for 3 days drama and suddenly stopped e-mails and when i call them they told me that the process is going on. Again on 8th aug'16 i got a call from shine resume team and they have given me one resume which i have not liked it when i told the same to these guys they told me that they have only one format i can change only colors if i want. Suddenly after one month one of the person have called me and told me that you need to pay still4999/- then only they can activate the services. i told them i'll not pay.

In the meanwhile time they have sent some links for job search which were irrelevant from my job. Before paying this process i have asked them clearly that i'm a sales guy and can u provide sales jobs also, they told me that they have a multiple MNC openings for those jobs so i proceeded. When i saw the dashboard there are not even a single job for sales field.

Now when i'm calling them and asking about my money and all they were telling that you dont have any option either you have to pay what we said OR FO is the language they have used.

I'll be definitely filing an FIR against these guys as i have a call records and mails also. If Shine.com doesn't respond to this i will proceed further to any extent.
This is not a matter of money but these guys are playing with careers of job less or job search guys.

From here i need to get e-mails : [protected]@shine.com
these are the websites i have got cheated
Shine.com
IDfy team

My name: anil
My contactno. [protected]
HT Media Limited
Reg. Office 18-20, HT House,
Kasturba Gandhi Marg, New Delhi - 110001
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Nov 1, 2016
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2016
Shine.com Customer Care's response
Dear Sir

Greetings from shine.com

With reference to our discussion, the services you have availed are activated .
We would request you to check your shine account regularly and apply on matches job sent to you because all the recruiter activity and jobs alerts can be seen through your shine account.

For further assistance contact us at[protected]/355 or email us at [protected]@shine.com.

Regards

Team Shine
Complaint comments 

Comments

Mr. Sine.com Response doesn't mean calling only once and leaving it off. Response in the sense solving an issue or atleast trying to solve an issue

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