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[Resolved]  Shine.com — They did not refund my amount

Your team has taken almost 71000 rupees from us and they said they will refund the amount today. But i did not received the amount. This id under applicant name nitika aggarwal.
All people from your company like avani, prem kashyap, akash, ankit all promised they will refund our amount. But we did not get it.
It is very huge amount, i don't trust anyone, i want my money back otherwise i will sue you the court and put cyber crime case on you
They did not refund my amount
They did not refund my amount
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Complaint marked as Resolved Aug 7, 2020
They called us through +917408621648 and ask they will refund 64600 amount today at 2:15 pm if we pay 21000 rupees to them but we said we cannot pay this much amount so they said please pay 6620 rupees. We paid that but did not get my refunded amount. They assure us that your money will be refunded but they are fraud. Please tell how I can get my money back.

Complaint Status


[Aug 09, 2020] Shine.com customer support has been notified about the posted complaint.
Updated by Shveta Aggarwal Aug 07, 2020 They called us through [protected] and ask they will refund 64600 amount today at 2:15 pm if we pay 21000 rupees to them but we said we cannot pay this much amount so they said please pay 6620 rupees. We paid that but did not get my refunded amount. They assure us that your money will be refunded but they are fraud. Please tell how I can get my money back.
Verified Support
Shine.com Customer Care's response Aug 10, 2020 Dear Ma'am,

Thank you for contacting us.

As per your complaint, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
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    Shine.com
    Customer Care Service
    Customer satisfaction rating
    77%
    Complaints
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    2466
    Shine.com Phone
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    Shine.com Address
    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
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