[Resolved]  Shine.com — This company want money

I paid rs 4248 u r exicutive not give me full detail about other charges (Regarding resume update) till time one person called n demading extra charge s why i m pay this amt. When u r excutive is called why this person tell me abot extra charge. So i request to u pls give me my amount as soon as possible.
Regard
Manoj shirsat
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2020
Shine.com Customer Care's response
Dear Sir,

Refer to your complaint, we would like to notify you that you had opted the service in Feb, 2020 and all the service has been initiated on the basis of your consideration on the welcome call as it is a post important part of our process.

We are neither a recruitment firm nor a consultant or recruitment partner of any employer. Shine.com is a platform which is used by consultants, companies, and recruiters to find the right match for an opening. A job/interview is not guaranteed, please understand we only help you boost your chances of employment, but in the end, getting the job/interview depends on you, your skills, etc.

We offer the comprehensive allied services related to a job search and our entire effort is to provide you the relevant opportunities. Our focus would be on guiding you in steering your career in the right direction. ­­­­­

We deeply value your relationship with shine Learning and are committed to providing you with the highest level of service. If you have any further questions or comments regarding this matter, please feel free to discuss it with us at Email, Phone.

Regards,
Team Shine
Complaint comments 

Comments

Dear Sir,

Greetings from shine learning.

With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

Regards,
Team Shine
Manoj S Shirsat's [Complaint's author] reply, Oct 11, 2020
My Contact no is 8600144407
My no is [protected]
Dear Sir,

We are so sorry to hear that you have disappointed.Customer satisfaction is always a number one priority for us and we completely understand how upset you must feel. We apologize again for any trouble we may have caused you.

After a thorough review of your case, You raised prime concerns which are as listed below along with our responses:

-Furthermore, you are our most valuable customer therefore; you might get calls from our sales representative proposing any other paid services at attractive price and it is up to you whether to avail or not.
-Our team will contact you shortly.
- Request you to please utilize the service and take a maximum benefit of it.

If you have any questions or doubts, please do not hesitate to contact us at any time on below mentioned details.

Regards,
Team Shine
Manoj S Shirsat's [Complaint's author] reply, Oct 16, 2020
Please return my amt as soon as possible

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shine.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4355
    Pending
    420
    Resolved
    3238
    Shine.com Phone
    +91 12 4432 6930
    Shine.com Address
    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
    View all Shine.com contact information