[Resolved] Shine.com — Unethical behaviour of telecaller | |
Date of incident - 19/07/2020 Client number - +91 [protected] This is karuna patne my email id is [protected]@gmail.com and my contact number on which i got call is [protected]. I don't remember the name of lady firstly she was talking very calmly with me explaining benefits of getting register with 10 rupees form then i told her that i am not looking out for job change right now i have just updated profile on shine after hearing that she shouted on my saying ' pahle bolne kya hua tha muh me kuch rakha tha kya' like seriously is this kind of staff you guys hire for sales purpose with low qualification which i can figure out the way she was talking. You can't force someone to get your paid services right even i am also working into sales from past 5 years and basic rules of telephonic sales is you should be polite with customer which your staff is not able to understand so firstly hire better staff for yourself then offer other people jobs. Was this information helpful? | |
Aug 15, 2021 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Jul 29, 2020 Shine.com Customer Care's response Dear Ma'am, Thanking you for writing to us.At the outset, we would like to mention that the e-mail which you have received does not pertain to Shine.com. With reference to your email, we would like to inform you that Shine.com is a platform that brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates. We would like to inform you that shine.com also offers paid online professional courses & career skills through the shine learning portal at https://learning.shine.com. Our official domain address is https://www.shine.com and if any mail comes from us, it will be like [protected]@shine.com. Shine.com doesn’t charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are neither a recruitment company nor a consultant or recruitment partner of any employer. We reiterate that shine.com is a platform that is used by consultants, companies, candidates, and recruiters to find a match for an opening. Shine.com is not responsible for, and expressly disclaims all liability for, any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the person concerned through or representing Shine.com. Job seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers. We would like to assist & help you in the best possible way to find out the fraudsters. You can initiate below actions before relevant authorities for your claims; i) File Complaint with your bank to get a reversal and file dispute form/charge dispute form/cardholder dispute form/ transaction dispute form. Further, if you are registered on shine.com or shinelearning.com, we request you to send us your registered mobile number and email id along with transaction details. We are happy to assist you. This response is without prejudice to our all legally vested rights. Regards Team Shine.com | |
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