Shine.com — unwanted payment

I received a call from ur executive deeharj he asked me to make payment of 4227 to avail the services he didt disclose me about what further payment i have to pay and after completing the registration part i received another call in which he asked me to make payment of 6000 rs and he was saying that we cant provide u job if their is not any opening in ur location
This my hard earn money i requested you to refund my amount because it's totally harrsment to me
I have the recording o[censored]r executive in which they didt said about these hidden payments.
I am attaching the payment details and request u to refund my amount.
Logo
Dear rupali saxena,

Thank you for your order from https://payments.shine.com

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / account statement as 'www.ccavenue.com'

Order# ccavenue reference # order date

In20181226_162029_125303 [protected] 26/12/2018 12:53:43

Billing details

Customer: rupali saxena | rupali. [protected]@gmail.com | [protected]
Address:,,.
Customer ip: 171.76.160.18
Pay mode: wallet - paytm
Bank ref #: 20181226111212800110168725550443100
Instructions:

Order amount: inr 4227.00

Net payable: inr 4227.00

Shine.com is a big company and they can easily refund my amount if i have not use their services