[Resolved] Shine — refund my money | |||
Shine Dear Sir, Why we are contacting customer care to get immediate solution. But your customer care representative is making simple issue much more complicated. My name is R.Matheen. i am from chennai. I got a job offer from shine.com. The person who spoke to me was Mr. Mohammed sami ([protected]). he explained me about the job and he explained about the job process and for each process he asked me pay some amount. For each process I paid money. So totally I paid around 1 lakh 25 thousand rupees. After getting the huge amount there was not proper response from Mr. Sami. So I felt this could be fake so i told sami to refund my money. Sami told you have to pay 20700/- rs for shine consultation fee then only we will refund your money. During that time I didn't had money. So i told him to deduct that 20700/- from my money which i paid (ie.1, 25, 000) and you transfer rest of the amount. He asked me to wait. He told it will take 3 months time. After 3 months also i didn't get. After that I logged a complaint in shine customer care after two days i got a call from customers care representative from this no [protected]. He explained why refunding process was delayed because i didn't pay that consultation fee 18% i.e 20700/_ rs. He told like that so I thought that could be my mistake. Now even in a problematic situation also I paid that amount after paying that amount also still i didn't get my money customer care person also not responding properly. something he is blabbering i want my money back. I have all the transaction details, complaint details, messages details, voice recording I want immediate response from shine job consultancy. Already I have filed a complaints but customer service representative was blackmailing me if you remove complaints then only you'll get your money. So I have removed complaints. Fyi I have given all my details like bank details, all my documents, all transaction details, my residential details everything is original. but still I didn't get my money back. Customer service representative is telling you'll get it by courier but still I didn't get my money. So totally I have 1 lakh 59 thousand kindly give my asap. Was this information helpful? | |||
Jun 14, 2018 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support May 11, 2018 Shine.com Customer Care's response Dear Sir, Greetings from shine learning. With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund. This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements. Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/ For any inquiries, email us at [protected]@shine.com . Regards shine Team | |||
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