[Resolved]  Shine.com — not deleting my account

Hello, i contacted shine to delete my account since i have never created it myself. I keep on receiving mails as well as sms which are completely irrelevant for me.
Upon requesting to shine customer care, they said they can't delete my account and information which is not at all acceptable.
I request to do the needful in deleting my profile and all of my information related to it.
Email: jaykishan. [protected]@gmail.com
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Dec 11, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
Shine.com Customer Care's response
Dear Sir,

Greeting from shine learning.

With reference to your email we would like to inform you that as we have already informed you that on shine we do not have any option to delete the profile. Request you to follow the step which we have shared via email and inactive your profile. so that you will not receive any alert from shine.

For any inquiries, email us at [protected]@shine.com.

Regards
Shine Team
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