[Resolved]  Shine.com — shine.com not offering promised service and asking for more money

Address:	600073
Website:	www.shine.com

Hi team,

I am being scamed by shine. Utpal and shahil from shine contacted me on tuesday explained me about a paid service for job opportunites at dubai and i was asked to pay 6099 for the complete service. Upon further discussion shahil said i will be given an option of part payment and i should pay 3000 now and 3000 after geting an offer and joining the company. I asked a mail confirmation and below is the mail trail. Yesterday utpal called me and informed to pay the remaining 3000 only then he will proceed to next step. I am very much dissatified and frusturaed with this. He also denies to process any further until i pay remaining 3000. I asked for conf call with shahil which is of no luck. He also statred playing with words in his email. You could clearly see i have mentioned i will pay remaining 3000 only after receving an offer which he didnot deny in his mails. He just replied with some defualt templates and pointing to that. I donot want to avail any service from shine now. I have already availed a service for 1099 which is of no worth and i had no use of it.
It is shocking to know shine scams its users and loot the money without giving any service. The worst part is either shahil or utpal is now not attending my calls, i called them multiple times but no luck, whereas before i make the payment there were regular calls for every 15 minutes.

None of the shine agents are replying to mails as well

Mail trail:

— forwarded message —
From: arun prasath
Date: fri, oct 20, 2017 at 1:57 pm
Subject: fwd: shine
To: [protected]@shine.com

Request your help on this

— forwarded message —
From: arun prasath
Date: fri, oct 20, 2017 at 1:52 pm
Subject: re: shine
To: [protected]@shine.com, vinod kumar

Hi team,

I am being scamed by shine. Utpal and shahil from shine contacted me on tuesday explained me about a paid service for job opportunites at dubai and i was asked to pay 6099 for the complete service. Upon further discussion shahil said i will be given an option of part payment and i should pay 3000 now and 3000 after geting an offer and joining the company. I asked a mail confirmation and below is the mail trail. Yesterday utpal called me and informed to pay the remaining 3000 only then he will proceed to next step. I am very much dissatified and frusturaed with this. He also denies to process any further until i pay remaining 3000. I asked for conf call with shahil which is of no luck. He also statred playing with words in his email. You could clearly see i have mentioned i will pay remaining 3000 only after receving an offer which he didnot deny in his mails. He just replied with some defualt templates and pointing to that. I donot want to avail any service from shine now. I have already availed a service for 1099 which is of no worth and i had no use of it.
It is shocking to know shine scams its users and loot the money without giving any service. The worst part is either shahil or utpal is now not attending my calls, i called them multiple times but no luck, whereas before i make the payment there were regular calls for every 15 minutes.

I want an immediate response on this if in case you are not responding i will file a complaint with cyber crime and national consumer forum. If even after that you are not responding then i will file a law suit.

Regards,
Arun

On fri, oct 20, 2017 at 11:44 am, arun prasath wrote:
Hi team,

I am being scamed by shine. Utpal and shahil from shine contacted me on tuesday explained me about a paid service for job opportunites at dubai and i was asked to pay 6099 for the complete service. Upon further discussion shahil said i will be given an option of part payment and i should pay 3000 now and 3000 after geting an offer and joining the company. I asked a mail confirmation and below is the mail trail. Yesterday utpal called me and informed to pay the remaining 3000 only then he will proceed to next step. I am very much dissatified and frusturaed with this. He also denies to process any further until i pay remaining 3000. I asked for conf call with shahil which is of no luck. He also statred playing with words in his email. You could clearly see i have mentioned i will pay remaining 3000 only after receving an offer which he didnot deny in his mails. He just replied with some defualt templates and pointing to that. I donot want to avail any service from shine now. I have already availed a service for 1099 which is of no worth and i had no use of it.
It is shocking to know shine scams its users and loot the money without giving any service. The worst part is either shahil or utpal is now not attending my calls, i called them multiple times but no luck, whereas before i make the payment there were regular calls for every 15 minutes.

I want an immediate response on this if in case you are not responding i will file a complaint with cyber crime and national consumer forum. If even after that you are not responding then i will file a law suit.

Regards,
Arun

— forwarded message —
From: arun prasath
Date: thu, oct 19, 2017 at 5:12 pm
Subject: re: shine
To: utpal ghosh

Hi utpal,

I have asked for a conference call by morning. Still i didnt hear from you.

Please arrange a con call with shahil or please share me a escalation poc

Regards,
Arun

On thu, oct 19, 2017 at 12:16 pm, arun prasath wrote:
Hi utpal,

I would not require any service now. Please revert my payment

Regards,
Arun

On thu, oct 19, 2017 at 12:06 pm, utpal ghosh wrote:
Hi arun,

Please check the above mail properly where it is clearly mentioned that "we provide 100% service assurance if you do not get the service after the activation of the service your total will be refunded."

Once we receive the full payment for the services then only the package benefits will be activated for you & that is equal for every customers.

We solicit your full cooperation on the same so that we can provide you the benefits.

Regards

Utpal ghosh | team leader | +91 [protected]

Shine.com (Ht media ltd.)
India’s 2nd largest job portal | get smart - get shine.com

On thu, oct 19, 2017 at 11:37 am, arun prasath wrote:
Hi utpal,

If you check in the above mail i have clearly mentioned the rest 3000 will be paid post reciving and offer.

You have not objected in any means which clearly means we were on the same page

Now you start playing with your words, i am very much frusturated with this.

If you are not going to provide the service as promissed then things would be definetly escalated

Regards,
Arun

On tue, oct 17, 2017 at 2:40 pm, utpal ghosh wrote:
Hi arun,

We provide 100% service assurance if you do not get the service after the activation of the service your total will be refunded.

A dashboard will be provided to you as well where you can track the opportunities.

We are charging rs 6099 only for this package not for any other package or anything else.

For the same we do not charge you like the other consultancies as we are the job portal.

You are interested for the part payment method hence we sent you rs 3000 payment link now.

The rest of the money you can pay whenever it is feasible for you but please ensure you get the services properly and asap.

Opportunities never waits for anyone!!

Regards

Utpal ghosh | team leader | +91 [protected]

Shine.com (Ht media ltd.)
India’s 2nd largest job portal | get smart - get shine.com

On tue, oct 17, 2017 at 2:30 pm, arun prasath wrote:
Hi utpal,

Please confirm me the follwoing through email

I would get an inteview scheduled and will get an offer within 15 days
The net payable amount is only 6099 in which i will be paying 3000 now and only the remaining 3000 will be paid, post receiving a valid offer
The charge for the complete process is 6099 as menitoned above, i would not be charged more for any reason or would not be asked to avail a diferent service in order to fulfil this dubai offer requirements
The amount paid inculdes scheduling interview, follow up the process till offer and travel.

Regards,
Arun

On tue, oct 17, 2017 at 2:03 pm, utpal ghosh wrote:
Hi arun,

As discussed we informed you charges of rs 6099 for the "job profile verification plus package" and if you are interested for the part payment option, we will be happy to help you on the same.

Hereby we have sent you the updated part payment link of rs 3000 for the same.

Please check & confirm.

For any queries please contact +91 [protected] (10 am-6 pm) mon-sat

Regards

Utpal ghosh | team leader | +91 [protected]

Shine.com (Ht media ltd.)
India’s 2nd largest job portal | get smart - get shine.com

On tue, oct 17, 2017 at 1:42 pm, arun prasath wrote:
Hi utpal,

As per our discussion the toatl amount to be paid is 6099 and as a part payment i should be paying 3000 but in today's invoice mail it is mentioned as 3899. Please clarify

Also as per discussion please mention the follwoing things in your mail.

I would get an inteview scheduled and will get an offer within 15 days
The net payable amount is only 6099 which i will be paying a part now later once i get an offer

Regards,
Arun

On tue, oct 17, 2017 at 10:54 am, utpal ghosh wrote:
Hi arun,

As discussed, shine will give you the list of job openings and opportunities in gulf countries (Job location dubai). Your constant support and cooperation is needed to fulfill the same. As per your resume your current designation is "sharepoint admin" and we are looking forward to give you the same.

Please forward me your updated resume so that we can circulate it to the organisation with the best regards of mine for your upcoming interviews.

Regards

Utpal ghosh | team leader | +91 [protected]

Shine.com (Ht media ltd.)
India’s 2nd largest job portal | get smart - get shine.com