[Resolved] Shine.com — taken the money for the resume verification and provide the opportunity on priority basis

Anant Prasad Shrivastava

from Mumbai, Maharashtra

Address:

G-11 Ashok Vihar Gurgaon, 122001

Hello team

I got the call from shine learning team to get the better opportunity and asked to pay few amount for the same, first payment asked to provide the job opportunity on priority basis and taken rs, 4696/- then again called me and asked to pay rs.6101 for the provisos employer verification and again taken rs.5204 for learning but noting has been done from their side yet.

Please find the transaction details as below
1. Order# ccavenue reference # order date
In20181224_161647_193903 [protected] 25/12/2018 19:39:52
Rs.4696/-
2. Transaction id in20181226_162071_133522 - for 6101/-
3. Transaction id in20181226_162088_[protected]

Please help me to get my mony return as they have nothing done and if i called for the same they are asking again money for the learning cours

Regards
Anant shrivastava
[protected]

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Sep 12, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

Shine.com Customer Care's response Dear Sir,

It has been a pleasure serving you. We take pride in giving priority to our customers and looking after their needs.

After availing the services our team had called you up for the welcome call because Shine learning ensures customer awareness about the product & welcome our new customers to Shine learning.

We believe in transparency of products/services offered to the customer. Through welcome calls, we ensure that customers have fully understood the key features of the purchased product and it meets their requirements completely and the same process has been done from our end.

Our team explains you the service in detail and at that time you had not raised any concern and after receiving your verbal consent the services has been initiated on time without any delay.

Our success lies in our prompt, professional and personal attention we strive to give. Should you have any suggestions that would improve our organization please feel free to contact us.

Regards,
Team Shine