Shiprocket — fake charging

They have a bad record of cheating customers by fraudulently fake charging them. The billing system is confusing and pathetic.

Their support system is pathetic and the staff is highly unprofessional. Some staff named, julie, dipika, jasprit, harsha maurya, sudip kumar paul, divya bhatt, manmeet kaur. Ticket response time generally take 15-20days

Dont be tempted by cheap rate. You will be end up by paying a lot. They malpractice with the shipment weight. If you shipped via fedex, check exact weight charged by fedex at fedex tracking page. But you always find shiprocket charged higher weight everytime to loot seller money.

Recently i have been cheated rs rs 9888. My three fedex awb[protected] —[protected] —[protected], picked up from kolkata and returned to me on the same day as i did not provide eway bill as shipment value was more than 50k. Now what happened, fedex charged me rs 4944 for forwarding & returning rs 4944. This is disgusting when i request for refund shiproket said shipment containing battery thats why fedex could not forward. Is it not rediculus? Shiprocket can do anyting to refuse your refund.

These are not all, i have lot more bad experience with them. I suggest dont run for cheap rate. At the end you will be disappointed losing more money with poor quality service.

I also have been using shyplite since last two years. They provides fast reply and making me happy.

Thanks!!