Shiprocket — Product undelivered - no response from customer care

Address: Talegaon Dabhade
Website: shiprocket.co/tracking/76552608871

Order number - S62486291, Tracking ID - [protected]
From 17th of August i am continuously taking follow up and 5 time send my address instead the address is correct parcel is not getting delivered.
I had written mail several times for follow up and yet no proper reply and no product is getting delivered.
They are not responding my call nor any number is reachable.
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    Shiprocket Phone
    +91 92 6662 3006 [Support]
    +91 11 4117 1832 [Sales]
    Shiprocket Address
    Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi, Delhi, India - 110030
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