Shiprocket — Seller contact details required in regard to Tracking ID: [protected]

Address: Rooad no.5-99/254, suryodaya colony, phase I, patelguda, hyderabad

Sir / Madam,

I would like to inform you that I have received a wrong item against my order.

Order Details:

Order No.: 12291183

Order Date:[protected]

Courier: Shiprocket

Tracking ID: [protected]

Issue Description:
I had placed an order for “OMRON – Non-Invasive Blood Glucose Monitor”. However, the item received is “Charcoal Mask Cream”, which is completely incorrect.

I am attaching the following documents for your reference and verification:

Order Placed Details

Shipment Details

Consignment Received (Wrong Item)

Please note that this consignment was sent on a Cash on Delivery (COD) basis, and the full amount has already been paid.

I kindly request you to:

Arrange for immediate return pickup of the wrongly delivered item, and

Deliver the correct ordered product, or

Provide refund details if replacement is not possible.

Kindly check the matter at the earliest and do the needful. If required, please also share the contact details of the concerned support team for faster resolution.

Looking forward to your immediate feedback and resolution.

Thanking you.

Yours sincerely,
J Ramesh
[protected]
Email: [protected]@gmail.com