Shiprocket — Urgent: incorrect mobile number in order (Tracking id: [protected]) immediate resolution required

**"Extremely disappointed with Shiprocket! My order (Tracking Number: [protected]) has the wrong mobile number, and despite multiple reattempt requests with the correct number, the delivery agent keeps marking me as 'unreachable.' Now, after 3 failed attempts, my order is at risk of being returned.

To make matters worse, your customer service only accepts complaints from the incorrect number listed in the shipment, making it impossible for me to resolve the issue. I have also tried reaching out via other numbers and emails, but there has been no response.
Incorrect number in order: XXXXXXXX22
Correct number to update: XXXXXXXX43

How can a customer be expected to lodge a complaint when the contact details are wrong? This is unacceptable. Please address this issue immediately!
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Shiprocket customer support has been notified about the posted complaint.
Mar 24, 2025
Updated by dimple47
any update?
 
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