Shop CJ Network — personal information leaked from shop cj

Address:

400060

To the legal depatment
Shopcj,

Yesterday (12th feb. 2018) in the evening at around 10:00 pm i have ordered a prestige 4 burner gas stove with 8 pieces cookware set. While booking the order on call i have given my personal information such as, my mobile no. - [protected].

I got a order confirmation message via sms, the copy of sms is pasted below:

Order no. [protected] for rs 6791.0 is placed. Expect delivery in 7 working days. Manage your order online at https://goo.gl/hDFbwc. t&c on http://www.shopcj.com

Today (13th feb 2018) in the morning 9:39 am i got a spam call from [protected], the person had all my details regarding the order i have placed and my personal information of my mobile no and address of residence. The person said he was calling from homeshop18 and the due to lucky draw i have won a tata safari car valued 12 lakh rupees and to proceed with registration details of car i need to deposit ₹9000/- to some sbi bank account. For which i insisted to let the car reach at my house first and then i will pay registration amount after that the person disconnected the call.

Again at 9:57 i got the call from [protected] with him again saying the same thing, this time i have recorded the call, which is attached with the email. I had to use bad words just to stop these type of calls.

Spam call is a big the issue but, my issue is that i trusted your firm and to proceed with order processing i had shared my personal details with your company and within less than 12 hours of time my details are leaked (I presume) from your database. Or might be you yourself are spamming people.

This type of service and security is not expected from such a firm. How can you people let this happen and share clients personal and order details with someone else.

If i get one more spam call again i am going to take a legal action against your firm and make sure you pay dearly for your mistake.

My self and my family safety is at risk with your mistake and you are going to pay for that.

Below are the attached screenshot of first and second caller details along with the recorded call file for you to have a clear understanding and my proof of what i say.

This proof will be submitted to police and court if and when required.

Thanks

Regards
Vikas tiwari.