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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 2

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B
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I paid for a smartphone order on 25 July approximately about rs26000 to shopclues. Later my order was cancelled & refund process initiated . My order ID is[protected] & refund ID is 21611963. Estimated time of refund was 30 July 2023. Today is 6th August 2023 & refund process is still pending. No response to my repeated emails from the website. Plus no proper communication with customer care is available.
ShopClues.com customer support has been notified about the posted complaint.
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    Vinodha Kasinathan
    Aug 4, 2023
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    Hi
    I'm vinodha
    I was told that I was given a part-time job in shopclues mall, in which I had to complete the given tasks by ordering items displayed. I had to invest my own money to order the items and complete the tasks. At a certain point, I couldn't continue as I ran out of funds. I requested to give my money that I invested back. But they refused and locked up all the money that I put in. I invested around 2, 60, 000. Requesting you to please look into the matter and take necessary action against the people who are using your shopclues name for such scams.

    The name of the platform is shopclues mall.
    The url they used was

    https://wevipa55.com?invite=xtnmf#/register

    I have proof for all the money that I transferred

    Looking forward to hearing from you.
    +1 photos
    ShopClues.com customer support has been notified about the posted complaint.
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      Sumanth86
      Jul 27, 2023
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      Hi,
      I'm Sumanth,
      I was told that I was given a part-time job in shopclues mall, in which I had to complete the given tasks by ordering items displayed. I had to invest my own money to order the items and complete the tasks. At a certain point, I couldn't continue as I ran out of funds. I requested to give my money that I invested back. But they refused and locked up all the money that I put in. I invested around 27000. Requesting you to please look into the matter and take necessary action against the people who are using your shopclues name for such scams.

      The name of the platform is shopclues mall.
      The url they used was vzvsaba.com
      Looking forward to hearing from you.
      ShopClues.com customer support has been notified about the posted complaint.
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        R
        rajesh.kumar1
        from Gurgaon, Haryana
        Jul 12, 2023
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        Refund not process yet

        I have purchased two shirt. my order isI[protected]. I have also make payment in advance. after 5 minute later i have canceled the order. more than 7 days has been passed i have not received my amount yet. Refund process is so slow. if i cancel my order on amazon or flipkart they refund the amount in just 5 minute. it is not trustworthy site. ignore this site for any purchase. my mob no [protected]...
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        S
        SankarDas Banerjee
        Jul 12, 2023
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        Address: Headquarters & Registered Office Clues Network Pvt. Ltd. 1404-07, 14th Floor, Tower - B Unitech Cyber Park, Sector 39 Gurugram, Haryana - 122003
        Website: www.shopclue.com

        I have purchases a Refurbished mobile ( Vivo Y 93) on 26th June, 2023, and accordingly paid the value Rs- 5864.00, but shop clue could not able to deliver the item showing reason that product not available with the Merchant, .Arranging alternative- could not able to deliver the item hence right now they are not in position to make delivery as per their schedule.
        thereafter i have compelled to cancel my order, but after cancellation refund not getting in spite of giving warning more than 10 times.,
        My order No[protected].
        ShopClues.com customer support has been notified about the posted complaint.
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          S
          Suman19750
          from Kolkata, West Bengal
          Jun 24, 2023
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          I have ordered Apple I phone refurbished 64 GB & paid via Gpay. But the order was not delivered on time so I cancelled it. In status it's showing refund on hold. Why my money is stuck with you when it was your fault that you didn't arrange my material on time. It's pathetic.
          ShopClues.com customer support has been notified about the posted complaint.
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            D
            Doli Devi
            from Jorhat, Assam
            Jun 12, 2023
            Nov 11, 2023
            This thread was updated on Nov 11, 2023
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            Website: wevipa55.com/?invite=ctuyn#/depositrechargeamount

            I have joined ShopClues mall where it gives some task in the form of order and i have to complete that by investing my own money while required. I started with 500 but in every task the amount requirement is bigger. I have invested more than 17, 000. The option i have choosen had 9 task ..i have completed 8 th task but it asking me money again and again to complete 9 th task and not returning the money i have invested. I am a student. I joined that platform so that i can arrange my college fee but now 😭. Please help me to get my money back . (https://wevipa55.com/?invite=ctuyn#/depositrechargeamount) this is the website link . My mobile number is [protected], password: 123456.
            ShopClues.com customer support has been notified about the posted complaint.
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              F
              F@iz@
              from Mumbai, Maharashtra
              May 26, 2023
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              I had ordered 1 combo pack of anarkali suit and have received 2 Kurtis for 999.. It is not accepted plz take your order back and give me my refund
              +1 photos
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                S
                Shotd
                from Ahmedabad, Gujarat
                May 25, 2023
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                Website: ShopClues.com

                HI SHOPCLUES.COM IAM SHUBHAM KANOJIYA MY ORDER ID:[protected]
                My order is defective ok but I am applying RETURN REQUEST my
                Request rejected please help .

                My mobile number:[protected]
                My order I'd number:[protected]

                I am hoping help us
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                  A
                  a_soundekar
                  Apr 16, 2023
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                  Address: Gurgaon Haryana
                  Website: ShopClues

                  I ordered a 1000mw laser but got a weaker one and was asked to post pictures of the item online, however it couldn't be done on their website so mailed them and posted the pictures required to their WhatsApp.Their executive said I would receive the replacement in a week but when I contacted them after 10 days they said the return window is closed and refused to replace the item even though I had complained immediately, they said it was not valid
                  ShopClues.com customer support has been notified about the posted complaint.
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                    A
                    Ayesha127
                    Apr 5, 2023
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                    Some people have contacted me on WhatsApp stating to give part time job on ShopClues.the job would be to boost some products on their website and in return I would be paid 65600 in a week.

                    They have sent an link to register myself to the website (www.in-shopclues.com. now they are not providing any kind of document, no interview nothing.

                    i completed my registration now they are asking to add bank account details to which I denied.

                    My concern is "" is this job offer genuine and from the company itself"
                    +2 photos
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                      G
                      Gauthaam
                      Mar 30, 2023
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                      I Ordered An Mobile Phone In Shopclues And I Received An Empty Package With 2 Charger Adopters They Keep Rejecting My Return Request
                      ShopClues.com customer support has been notified about the posted complaint.
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                        Tanvinder
                        from CHANDIGARH, Punjab
                        Mar 20, 2023
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                        The size of socks are small & I want to return but they are rejected as saying that they cannot refund as this is free size product. Hence this is cheating with customer.
                        ShopClues.com customer support has been notified about the posted complaint.
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                          Y
                          Yashika Emporium
                          Feb 20, 2023
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                          I am seller on shopclues MID:745449.

                          they were not making payments on time so i stopped working at shopclues. but they are not releasing my balance payment from last one year. they put all my payments on hold.

                          their customer care is not responding over ticket not attending our calls. please help us in this regard.
                          ShopClues.com customer support has been notified about the posted complaint.
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                            sanjay62s
                            Feb 14, 2023
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                            Address: Headquarters & Registered Office Clues Network Pvt. Ltd. Building No. 112, Sector – 44, Gurgaon, 122001, Haryana, India

                            My Store Name : Poojacoin
                            MID: 779189
                            Waiting for payment from Ecommerce Company bazaar.shopclues.com not giving Seller Payment since last Dec 2021 to till date[protected] We have opened complained ticket on https://bazaar.shopclues.com/ as under noted: Ticket No: 2207876 dt.[protected] Ticket No: 2207896 dt.[protected], Ticket No: 2208114 dt.[protected], Ticket No: 2208115 dt.[protected], Ticket No: 2208503 dt.6-2-2023, Ticket No: 2208505 dt.6-2-2023, Ticket No: 2208508 dt.7-2-2023

                            Payment not giving by bazaar.shopclues.com, manager details under noted:
                            Name: Mr Kartavya Lalit, https://bazaar.shopclue.com
                            Mobile Number: [protected], pls check with this person

                            Seller website:
                            http://storemanager.shopclues.com/vendor.php?dispatch=authorize.welcome&source=s...
                            ShopClues.com customer support has been notified about the posted complaint.
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                              A
                              akkumar9
                              Dec 13, 2022
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                              PGW Refund : Due to PGW refund on order:[protected] and refund_id:18090399
                              + ₹246
                              Expiry : 01 Jan 3000

                              my account that shows they expired because of dormant account t it's not dormant I always check product but I am not shopping because I don't need to buy. Right not that doesn't mean u shows my cluesbucks expired on such database, I want my cluesbucks back, please refund my cluesbucks as soon as possible

                              Dormant account
                              Debited On : 01 Aug 2022
                              ShopClues.com customer support has been notified about the posted complaint.
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                                B
                                Basavraj shivaputrappa Anikivi
                                from Bailhongal, Karnataka
                                Nov 28, 2022
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                                Shopclues prize cord amount rs.14, 80, 000 scratch
                                ShopClues.com customer support has been notified about the posted complaint.
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                                  tulasiramm
                                  from Vinukonda, Andhra Pradesh
                                  Nov 27, 2022
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                                  Address: Gurgaon
                                  Website: ShopClues

                                  I Have ordered camera bulb for my apartment, the ordered product description is not matching with the delivered product the website description is wrongly written and used product delivered to me, the bulb already used and not reset the bulb(the bulb is password protected by some customer) default company bulb is not password protected.after studying description i ordered particularly for the 'ICSEE MOBILE APP' but I received 'v380s' Mobile app, not matching with my requirements i have.
                                  I have raised return request with ShopClues they are not accepting for the return, every time they are extending the time period for return request and asking product images, I have given everything what they required, I am asking the email id of ShopClues for uploading the Unboxing video, the ShopClues is responding properly and not providing email id, I am sking to call back no response, please provide me the legal assistance for me in this ShopClues cheating.
                                  +2 photos
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                                    CosmicDyno
                                    from Amritsar, Punjab
                                    Nov 18, 2022
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                                    Want To Delete My Account

                                    I want to delete my shopclues account permanently, so please delete it from your database.

                                    Name - jaspinderraja
                                    Email ID - [protected]@gmail.com
                                    Mobile Number - [protected]...
                                    +1 photos
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                                    Manmohan B
                                    Nov 7, 2022
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                                    Address: C3-317, Huda colony, chandannagar, Hyderabad

                                    I have purchased a two refurbished mobiles with order IDs[protected] and[protected] but my refund is on hold and not yet credited to my credit card it has no customer care number to call. Why my refund is on hold please credit my money back to credit card
                                    ShopClues.com customer support has been notified about the posted complaint.
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