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ShopClues.com Complaints & Reviews

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1.3
Updated: Jul 20, 2026
Complaints 7005
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1673
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5332
So far, so good. ShopClues.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope ShopClues.com will keep up the work and continue to help more customers with their concerns even better 🤝
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ShopClues.com reviews & complaints page 2

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A
abbas.travadi73
from Rajkot, Gujarat
Jul 2, 2016
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Merchant rip-offs by shopclues

Address: Rajkot, Gujarat, 360001
Website: storemanager.shopclues.com/vendor.php?dispatch=auth.login_form&return_url=vendor.php

Warning to all sellers on shop-clues: never ever sell or buy products through shopclues. they are cheats/thughs and have a mindset of ripping off merchants.

Shopclues payment cycle for merchants is very poor/slow. they collect money from buyers full in advance before despatch of goods and pay money to merchants 30 days later. and when there is payment / billing dispute, the cc department will come up with excuse that "it was...
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S
singh_sk79
from Pune, Maharashtra
Apr 12, 2016
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Delivered poor quality of product. order no: 88910939. refuse to return the product.

Address: Mumbai City, Maharashtra, 400067
Website: www.shopclues.com

Order No:[protected]Flow 5.1 Home Theater) from ShopClues.com. They delivered poor quality of product. When I checked the Sound quality and Product outlook not matched with website images.
Same Day when i received the product send the refund request to ShopCluse. But they said con't accept the request due to quality issue of product.

I appeal to all customer please beware from such product and such online market place....
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A
ajky91
from Noida, Uttar Pradesh
Feb 28, 2016
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Product didn't receive

Website: shopclues.com

Dear Team,

I purchasd a product from shopclues but didn't recieved any produt. And status is shown product is deliverd.

find my product detail in attachment.


you may contact me at [protected]@gmail.com

Is anybody help me how to i fill complaint a case against shopclues....
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S
Samar Bhatia
from Gurgaon, Haryana
Mar 23, 2015
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payment cut from debit card but failed show in transactions due to their website error .

Address: Faridabad, Haryana

MY order no is[protected] ! I give order on 22 evening ! PAYMENT is cut from my debit card and in your email it show that PAYMENT FAILED DUE TO TECHNICAL ERROR . I CALL ON UR CUSTOMER CARE NUMBER AND NO ONE IS PICKING THE PHONBE THEIR # please contact on my number that is [protected]...
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D
dps
from Patna, Bihar
Feb 9, 2015
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Delivered different products

Address: East Singhbhum, Jharkhand

Dear Sir, i have purchased a 2ft Teddy bear vide order no your order 34139213. On delivery i found that a small Teddy has been delivered . The courier was Blue Dart courier service. The company has cheated me so kindly do the necessary action and do the needful to provide me the right product. regards Laxmipriya sahoo...
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sachin3170
from Delhi, Delhi
Nov 17, 2014
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On line Shoping Fraud _Order Not Received

Address: New Delhi, Delhi

I placed an order with Shop Clues on Date 27 Oct 2014, 10:08 AM, Waterproof Mattress Cover and my Order number is # 24904071. As per Shop Clues Company Estimated Delivery Between: Tue 4 Nov and Wed 5 Nov, But I haven't got the delivery of my product it is still showing as "Shipped - Possible Delay in Transit".Pl bring strict law and ban such fraud sites. Thanx Sachin Bhardwaj...
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A
ankit84
from New Delhi, Delhi
Oct 13, 2014
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Endura Mass 1 KG chocolate Seal tampered & fake supplement

Address: New Delhi, Delhi

Hi, I have ordered Endura Mass 1 KG chocloate on 6 October 2014 with order no. #22193215 and I received the product today (13 October 2014).. After opening the box, I found no seal is there and supplement is not genuine, this is a cocoa powder with hard sugar, I don't know what other things they mixed in it. I have called many times to their consumer support number[protected] but no executive is picking the call even after wait for...
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N
N Shivaprasad
Oct 15, 2024
Oct 15, 2024
This thread was updated on Oct 15, 2024
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Address: 1-182, Rajapalle, Narsampet, warangal

On[protected] onwards still show near home hub but delivered[protected] but still delay to any update sloved my problems
ShopClues.com customer support has been notified about the posted complaint.
Oct 15, 2024
Updated by N Shivaprasad On[protected] onwards still show near home hub but delivered[protected] but still delay to any update sloved my problems
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    P
    prasad129
    from Pune, Maharashtra
    Dec 13, 2023
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    Order id[protected]
    I confirmed my order on 6 December with payment but still my order not shipped and not having any communication from company side customer support and order tracking is also not up to date.
    Now I don't want product please initiate my refund.
    ShopClues.com customer support has been notified about the posted complaint.
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      R
      Ravish kapoor
      from Delhi, Delhi
      Dec 12, 2023
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      Sellers amount due to sellers not paid last 2 years after many reminder tickets raised & calls not settled Amt ..PLS DONT LIST ANY PRODUCTS SELLERS WILL CHEATED
      ShopClues.com customer support has been notified about the posted complaint.
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        G
        greenworld5678
        Nov 20, 2023
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        Shopclues taken advance money for prepaid order id[protected]. On payment page under payment button Shopclues
        shown a Word " Easy Returns & Refunds ". but after payment and received money Shopclues delivered a fake product and Shopclues refused to return and refused to refund. Shopclues is a biggest scam company.Shopclues taken money on 08 Nov 2023 for a Blue Colour electronic device with 15 watt Speaker but after taken money Shopclues delivered a yellow Colour fake product without speaker.on 14 Nov 2023
        Shopclues also delivered a fake product in prepaid order id[protected] and Shopclues is not returning order and not returning money.Shopclues is a biggest scam company.So, You Don't buy anything from Shopclues.
        ShopClues.com customer support has been notified about the posted complaint.
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          G
          greenworld5678
          Nov 19, 2023
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          Shopclues taken advance money for prepaid order id[protected]. On payment page under payment button Shopclues
          shown a Word " Easy Returns ". but after payment and received money Shopclues delivered a fake product and Shopclues refused to return and refused to refund. Shopclues is a biggest scam company.So, You Don't buy anything from Shopclues.
          ShopClues.com customer support has been notified about the posted complaint.
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            G
            greenworld5678
            Nov 18, 2023
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            Shopclues is a biggest fraud company. Shopclues Sanjay Sethi, Sandeep Aggarwal and Radhika Aggarwal are biggest fraud

            Shopclues delivered a fake product in prepaid order id[protected] and[protected] and[protected] and Shopclues is not returning order and not returning money.

            Shopclues is a biggest fraud company.So, You Don't buy anything from Shopclues.
            ShopClues.com customer support has been notified about the posted complaint.
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              G
              greenworld5678
              Nov 17, 2023
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              Shopclues is a biggest fraud company. Shopclues Sanjay Sethi, Sandeep Aggarwal and Radhika Aggarwal a biggest fraud

              Shopclues delivered a fake product in prepaid order id[protected] and[protected] and[protected] Shopclues is not returning order and not returning money.

              Shopclues is a biggest fraud company.So, You Don't buy anything from Shopclues.
              ShopClues.com customer support has been notified about the posted complaint.
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                G
                greenworld5678
                Nov 17, 2023
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                Shopclues Sanjay Sethi Sandeep Aggarwal and Radhika Aggarwal a biggest fraud

                Shopclues delivered a fake product in prepaid order id[protected] and Shopclues is not returning order and not returning money.

                Shopclues is a biggest fraud company.
                ShopClues.com customer support has been notified about the posted complaint.
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                  G
                  greenworld5678
                  Nov 17, 2023
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                  Shopclues delivered a fake product in prepaid order id[protected] and Shopclues is not
                  returning order and not returning money.
                  ShopClues.com customer support has been notified about the posted complaint.
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                    G
                    greenworld5678
                    Nov 17, 2023
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                    Shopclues delivered a different product in prepaid order id[protected] and Shopclues is not
                    returning order and not returning money.
                    ShopClues.com customer support has been notified about the posted complaint.
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                      G
                      greenworld5678
                      Nov 11, 2023
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                      Shopclues delivered a defective phone in order id[protected] and also not delivered some accessories and Shopclues is not
                      returning order and not returning money.
                      ShopClues.com customer support has been notified about the posted complaint.
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                        G
                        Gufraan_567
                        from Mumbai, Maharashtra
                        Sep 17, 2023
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                        Address: Haryana

                        Hi I am facing a issue related to my account I wanted to order something but my cluebucks are not showing it is showing "Dormant account" and the amount was 367 rupees kindly please look into it this and reply me as soon as possible
                        ShopClues.com customer support has been notified about the posted complaint.
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                          K
                          [email protected]
                          Sep 12, 2023
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                          I raised return request for the product but it take long time and by mistake return was cancelled and I want to return the product, product return 10 day cover is still valid and I need refund in my original payment method. I'm unable to contact customer support by num or through app . Please resolve this issue
                          ShopClues.com customer support has been notified about the posted complaint.
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