[Resolved]  ShopClues.com — I can paid amount rs.1164/- by purchasing nokia 5310, but in the cover mention cod

I cane booked nokia reburished 5310 red express mobile on 08/11/20
under cod, after i think to change the order was prepaid by using bob
debit card through paytem app. but your courrier man asked money
to delivery the parcel, i told him it was already paid by me, i shown the details he regused to delivered. so what can i do ? the order was cancelled and retrurn back to my money. this is for your kind information

yours faithfully
R.YOGANANTH, IRS
ASST.COMMISSIONER OF INCOME TAX [VIG]
CHENNAI-600034.
MOBILE NO.[protected], MY E MAIL ID: [protected]@gmail.com
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Aug 13, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2020
ShopClues.com Customer Care's response
Dear Yogananth,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We hereby confirm you that the refund of Rs. 1293.00 (which you paid through Paytm and CluesBucks Plus) has been processed against Order ID[protected] for Nokia 5310 Red Express Music With Battery And Charger.

Below are the refund details:

A) Refund method (Paytm)
Refund Amount -1164
Refund Processed date[protected]:38:52
Expected Refund credit date[protected]

B) CluesBucks refund
Refund amount - 129 CluesBucks Plus (already credited in your ShopClues account)

Best Regards,
Team ShopClues
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