[Resolved]  ShoppersStop — Harassment & Embarrassment

Address:Hyderabad, Andhra Pradesh

Hi I had done shopping at begumpet ShopperStop on 5th of december and inside their store some one gave me a card and asked me to fill it for entry into some contest/prize. Today i got a call from[protected] stating that i was one among 20th others to have won some vouchers for Hotel/Holidays and the stuff. The guy insists that only couple should come and collect it, inspite of me telling him that i have never entered my marital status as MARRIED in the form. He insists that I send any other couple (among my family or friends) to your said ShoppersStop today at 4pm for Photo shooting and collect the prize. This is a big embarrassing thing that my entry wins a prize in lucky draw and some one else has to come and collect it for the gift is meant for couples and that they have photo shoot program. And when i told him i cant send anyone at 4pm as most of them will be in office on a working day, he says i may loose the prize. What is this ?? If this is a scheme from ShoppersStop.. i would like to advice you to check your business ethics. If this is a scheme from outsider, i would like to ask why is such a brand like your's allowing cheap players inside your premises. I had written to ShoppersStop on their Customer Care email and they are yet to reply to it. Instead i got a mail from the Club guys as follows: Mr Vijay, I apologies for the inconvenience actually one of our employee called you and he has given a some ( correct information / wrong information ) to you, that executive is newly join and after your complain we have taken a immediate action on that executive. We will provide you wroth Rs-2000/- Shopper Stop Shopping Gift Voucher, 1 Tea set And 1 Holiday voucher. Please do a favor give your address i my self handover this gifts to you... Waiting for your positive reply... Thanks & regards, Mohd Aleem. Manager Business Development, Website www.countryvacationsindia.com. The initial guy said i had won kitchen set, vouchers worth 5000Rs and Holiday Package worth 25000Rs and now they stooped down to this level. Kindly advice how to take both ShoppersStop and the said club to consumer forum for: One sells your personal information & the other embarrasses you in this manner. Thanks, Vijay Ganesh K [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShoppersStop.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    714
    Pending
    0
    Resolved
    210
    ShoppersStop.com Phone
    +91 22 6648 6648
    ShoppersStop.com Address
    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all ShoppersStop.com contact information