[Resolved] Shoppingoutlet.in — Discrepancy in item received | |||||
Order id: #40074946 Date added: 21/11/2016 payment method: payumoney checkout Shipping method: shipping charges I have ordered for 02 in number samsung battery chargers vide above order number. But i received only 01 charger in place of 02 nos through bludart courier. Upon contacting the merchant over the customer care no: +91 [protected] and through e-mail there are no proper response available from this merchant. Each time i call the merchant they repeat the same answer as the shipment was made for 02nos. If they shipped 02 chargers then how i receive only 01 item instead of 02. The bluedart courier guy called me 01day before and he was argumental while seeking clarifications on the delivery address. But the item was not delivered on the same day but it was delivered only the next day. It is strange that this merchant is not believing the customer when i pay in advance for the items i order. The amount of trust i have towards an unknown merchant is not reciprocated in the same manner to the customer when he is making a claim for missing item. He even asked for the photographs and i have e-mailed those photographs. Now the merchant is not attending my call. I would request a suitable response from this merchant. Else i am ready to return the item and take the refund of my payment. Was this information helpful? | |||||
Jun 15, 2017 Complaint marked as Resolved ShoppingOutlet.in customer support has been notified about the posted complaint. Verified Support May 13, 2017 ShoppingOutlet.in Customer Care's response Dear Selvan.This is with reference to your post, dated 04 Dec 2016 Sir we can understand your concern so please share your issue with us. We want to ensure you that we will resolve it asap.should you require further information, please feel free to write to us at [protected]@shoppingoutlet.in | |||||
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