[Resolved]  Simplilearn — Cancellation of course and refund

Address:

Address: NALANDA 53/1 C, Manoj Arcade, 24th Main Rd, Sector 2, HSR Layout, Bengaluru - 560102, Karnataka, India

I was initially interested in the PGP in Digital marketing course after looking at their(SimpliLearn) website. I wanted to get the brochure so I entered my email and mobile number which they had requested on their site in order to receive the brochure to my email id. I was then contacted by a representative by the name Aman Garg of SimpliLearn.He gave me the details of the course and repeatedly kept pursuing me to give him a confirmation to join the course, as they normally do.
I had to send him lot of documents since I wasn’t employed at the time and with after sending multiple bank statements, Aadhar card, pan card details to him, he got my loan approved even before I started the course.

I wanted to cancel by registration and loan and get the refund back from SimpliLearn. I contacted Aman multiple times and most times he said she was busy until I was able to get hold of him and told him that I wanted to cancel the course and also my loan.

He told me I can't cancel my course until I attend the course for one month mark .
Which was a big lie and I should have able to cancel course before 7 days before my enrollment

I contacted them several times via email and phone and they didn't even properly addressed my issue

Due to some family issues I'm unable to pay the money or attend the class and after I said all these things they weren't showing a small amount of kindness and telling me to enroll in another course

They are scamming 1000s of students everyday this has to stop . Because of them my mental health is also weaker

All I want is that I want to cancel my course and refund the money.