[Resolved]  Simplilearn — Fraud by Simplilearn

Address: Eldeco Accolade, PL- 004, GF, Sohna, Sector - 2, Gurgaon 122103

Good Morning, I enrolled for the PMP certification with Simplilearn, and initially, everything went smoothly. I followed the preparation pattern and submitted my application to PMI. However, when I attempted to proceed with the exam, I was prompted to make a payment. Upon reaching out to Simplilearn for my PMP exam voucher, my accounts manager informed me that the voucher had expired and that I would need to reenroll in the course.
I fully understand that there are governing body norms, but at no point was I informed about the expiration or the need for reenrollment. If a resolution is not provided in my favor, I will be left with no option but to escalate this matter further by filing a complaint with the online consumer court and raising awareness on social media. I urge you to assist me in resolving this issue at the earliest. Please do the needful.
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Mar 19, 2025
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2025
Simplilearn Customer Care's response
Hi there, we apologise for the inconvenience caused. We have shared your concern with our team and they will reach out to you at the earliest to assist.
 
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