[Resolved]  Simplilearn — Cheating from Simplilearn, not provided Togaf voucher

Address: Simplilearn Solutions Pvt Ltd. NALANDA, 53/1 C, Manoj Arcade, 24th Main Rd, Sector 2, HSR Layout, Bengaluru - 560102, Karnataka, India

Hi All,

1.There is severe deficiency in services provided by SIMPLILEARN with respect to the TOGAF 9.2 training and certification program, as against the information provided by the company representative Nirmala C during the enquiry and booking of the program.
2. The above mentioned program was marketed at a discounted price of INR 36, 000/-, as the registration fee including examination vouchers (worth USD 495) for TOGAF Levels 1 & Level 2 (Combined), and including one re-attempt in case of not being able to complete either of the exams in the first attempt. The program also offered Lifetime self-paced e-learning contents, which was suitable considering my professional circumstances.
3. Based on the offer, on[protected], I booked the program, by paying an amount of Rs. 36, 000/- (Thirty Six Thousand Only)
4. I contacted Mrs. Nirmala C in the first week of July 2020, requested for the exam voucher as it was required for him to complete the exams as part of his organization’s promotion requirement, and program fee reimbursement requirement, and further send an email on[protected], requesting for the exam vouchers.
5. However, your representative replied stating that the date for exam voucher request has expired, while such time limit was never communicated to my client at the time of booking.
6. Further, your representative informed that they would take approvals and provide the voucher, however even after multiple e-mail follow-ups and telephonic conversations, the same is still not done, thus impacting my client’s career progression.
7. Your act amounts to cheating by fraudulently and dishonestly inducing the consumer to purchase the above program, but not providing the exam vouchers when requested.
8. You have caused losses and inconvenience to me in not being able to apply for TOGAF exams

Simplilearn has been fraudulent in services and my money is stuck there. Although the representative has written to me that she Simplilearn will provide it, they have been faking with false statements. I have attached the invoice and mail communication with the representative.

Regards,
Liju Stanley
Mobile: +91 [protected]