[Resolved]  Simplilearn — Complaint

Hi Team,

Initially, I used to receive 110 calls daily regarding the PMP requirement. Consequently, I enrolled in the program. However, after completing my enrollment, I didn't hear back from anyone. Taking matters into my own hands, as I had paid for the course, I met all the requirements and planned to take the exam. When I reached out to customer care support for the PMI membership and exam voucher, I was informed that something had expired and I would need to repay the entire amount again. This news left me in complete shock.

I have tried reaching out to numerous people regarding this issue, but there has been no resolution from anyone. I am not the only one going through this phase, as several others are experiencing the same problem. I urge you to address this issue promptly, as it feels like we are being cheated in the name of Simplilearn.

Please do the needful to resolve this matter.
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Apr 7, 2025
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Aug 20, 2024
Updated by [email protected]
Hi Team,

Initially, I used to receive 110 calls daily regarding the PMP requirement. Consequently, I enrolled in the program. However, after completing my enrollment, I didn't hear back from anyone. Taking matters into my own hands, as I had paid for the course, I met all the requirements and planned to take the exam. When I reached out to customer care support for the PMI membership and exam voucher, I was informed that something had expired and I would need to repay the entire amount again. This news left me in complete shock.

I have tried reaching out to numerous people regarding this issue, but there has been no resolution from anyone. I am not the only one going through this phase, as several others are experiencing the same problem. I urge you to address this issue promptly, as it feels like we are being cheated in the name of Simplilearn.

Please do the needful to resolve this matter.
Verified Support
Mar 04, 2025
Simplilearn Customer Care's response
Hi there,

We hope your issues have been resolved. For any further assistance, please reach out to us on [protected]@simplilearn.com.
Verified Support
Mar 06, 2025
Simplilearn Customer Care's response
Hi there, we hope your issue has been resolved. For any further issues, please reach out to us on [protected]@simplilearn.com
 
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