[Resolved]  Simplilearn — Paid but no course provided so requested for refund

I paid a total amount of Rs.33, 039/- today i.e. 19-Nov-2021. But access to the course CEH and other complementary courses were not given. Even customer support cannot be reached on the number they provided. For waiting for hours the phone gets disconnected automatically. No email correspondence also not there for support or report. Only point of contact is the consultant who convinced me to take the course i.e. Subhashree. Now after such painful service on the first day i.e. 19-Nov-2021 only Im demanding refund. I suppose they will be delaying as they are showing 7days to review only.
On the payment day only I have got the taste of simplilearn's service so please give my money back as soon as possible. Till the time I wasnt paying they were continuously contacting and now no contact.

Regards,
Abhrodeep Chanda
[protected]@gmail.com
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Dec 5, 2021
Complaint marked as Resolved 
after 15 business days they have refunded the amount to the source account.
Simplilearn customer support has been notified about the posted complaint.
Nov 20, 2021
Updated by Abhrodeep Chanda
I have provided my email Id hope they find it here
Verified Support
Nov 22, 2021
Simplilearn Customer Care's response
Hi Abhrodeep, we're looking into it and will soon get in touch with you to address your concerns.
Nov 23, 2021
Updated by Abhrodeep Chanda
No access code provided. Will like to have my refund processed.
Nov 25, 2021
Updated by Abhrodeep Chanda
Refund has not been credited till now, but approved as shown in Simplilearn.
Dec 03, 2021
Updated by Abhrodeep Chanda
Simplilearn showing refund complete but still did not get credited to source.
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