[Resolved]  Simplilearn — Refund of rest amount

Address:Nashik

Dear Simplilearn Team,

I appreciate you for refund of my 2nd invoice(INVOICE# SSPL1998939).

But at the same time I had paid 10500/- which is 1st invoice (INVOICE# SSPL1994661) its been 3 months now its not initiated as my learning consultant and customer executive is always saying once after initiating 2nd invoice we would initiate 1st invoice that is of 10500/- . Its been totally 3 months now just procrastinating and answering badly always saying we need to do it manually our finance team would rich out and would refund. I am having all the recordings and screenshots of above said thigs.

Once again requesting you to initiate remaining amount. Kindly see attatched invoices.
+2 photos
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Jun 30, 2022
Complaint marked as Resolved 
Its not resolved they havent done anything till this time.
Simplilearn customer support has been notified about the posted complaint.
Jun 30, 2022
Updated by Darshan Sonawane
They havnt provide any solution i dont how resolve mark is applied and its applied just after creating itself.
Jun 30, 2022
Updated by Darshan Sonawane
https://drive.google.com/drive/folders/1hIjKMyTRMLWnhQVD7cFiZST2-sf292Xz?usp=sharing pls see attatched file where I had recorded all the details from simplilearn
Verified Support
Jul 05, 2022
Simplilearn Customer Care's response
Hi Darshan, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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My complaint is not resolved how they mark as resolved.
Pls consumer complaints have a look
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