[Resolved] Simplilearn — Refund Related Issue | |
I signed up for a course with Simplilearn & I was told that I would be getting the below features post signup. Its been more than a month since I signed up but I have still not received anything from Simplilearn. 1. I was told that I would get a complimentary course along with the original course that I had opted for. 2. I was also told that I would get a referral amount for each referral & that would be an Amazon voucher. My referral had enrolled in a course along with me but I never got any referral amount. 3. I had expressed my interest in a specific trainer, & I was told that I would be trained through that person only. I was asked to wait for the next batch to start & then they would enroll me in a batch which was conducted by that trainer. Again, it's been more than a month & there is no info available on when the specified trainer would conduct any batch. I have been asking for Refund from past 20 days, have been calling their support help desk & have marked 15-20 emails as well to their support & escalation teams but have not received any response till date. Forget a response, I have never received a call back from anyone from the simplilearn customer support team. Was this information helpful? | |
Mar 7, 2023 Complaint marked as Resolved Simplilearn customer support has been notified about the posted complaint. Verified Support Aug 04, 2021 Simplilearn Customer Care's response Hi Praful, this is not the experience we aim to provide. Please share your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
Verified Support Aug 05, 2021 Simplilearn Customer Care's response Hi Praful, we're keen on addressing this. Please share your registered contact details with us at [protected]@simplilearn.com and we'll look into it.
Verified Support Jan 31, 2023 Simplilearn Customer Care's response Hi Praful, could you please share your registered email id here and we'll check this out.
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