[Resolved]  Simplilearn — Scammed by Simplilearn - Request for Refund

I sent multiple emails and tickets last year August, this year January, March, June and July due to dissatisfaction and didn't receive any response or resolution. You may notice I have explicitly mentioned for a REFUND. There are tons of other logs from my email to Simplilearn either as tickets or via email ever since I joined the course.

I have been constantly doing round robin with Simplilearn customer support and have no response on the tickets or via customer care. So this is the final mail I am dropping, If I don't get a refund in the next 7 days, I will be going to consumer court.

I have asked for Refund last year, you can check logs, due to wrong information passed from your sales team to make me sign up for the program. I was told that we will be taught be faculty from Purdue, but when I joined course some 2 years experience faculty from India was teaching us, entire batch revolted and ever since then 3 faculties were changed and till date there was no faculty from Purdue teaching the course, I myself have 6 years of experience in the domain, why should I go back and learn basics from someone who has less industry exposure than me and on top of it paying around a lac for something that I already know with cheap study material. I could get 100 times more value from Udemy at 399 for the same.

Having said that, I noticed that most of the students from my batch were withdrawn from the program and refunded or provided with certificates without course completion, I CAN NAME. - EVEN RECENTLY. Why is Simplilearn treating students differently?

Looking forward to getting a resolution ASAP on this.
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Mar 8, 2023
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2023
Simplilearn Customer Care's response
Hi Akhil, we will not be able to provide a refund since you're not eligible as per our policy. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.
 
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