[Resolved] Simplilearn — Shoddy and Unstructured Course and told to wait till course is revamped. | |||
Simplilearn team is making guniea pigs out of the students who have enrolled. The course I am doing(digital marketing specialist course) is outdated, has no proper structure and whatever promises were done to me during sales pitch those are not provided. When asked for a refund company stating refund policy is breached. My main complaints against Simplilearn: - Course is incomplete and unstructured. When pointed out the shortcomings in digital analytics course and the advanced analytics course, team has accepted the mistake that course is incomplete. Simplilearn has replied stating they will revamp both the modules by end of July. Am not willing to wait till they revamp as have paid full fees upfront. - Also the tools and projects promised during the sales pitch is not provided inspite of asking so many times. Hence it does not make sense to pursue such a course. I would request Consumer Complaints to resolve this asap and provide me the refund. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Simplilearn customer support has been notified about the posted complaint. Verified Support Jun 21, 2021 Simplilearn Customer Care's response Hi Atash, we will check this out. Do share your registered contact details at [protected]@simplilearn.com and we'll get in touch with you soon.
Verified Support Jun 25, 2021 Simplilearn Customer Care's response Hi Atash, we've sent an email addressing this issue. Feel free to reach out to us at [protected]@simplilearn.com for any further concerns & we'll be glad to help.
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Hi, I have already mailed 8 times to the escalation team and no satisfactory response from there side. I am told to wait for 1-2 months. It is not fair at all to take payment upfront and then ask a student to wait upfront for 1-2 months. Defeats the entire purpose of the course. Need a suitable solution urgently.
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