[Resolved] Simplilearn — worst support after enrolling to the program | |
My name is gaurav. I have enrolled for digial marketing associate (Dma) course. First thing their study material is not so good. They are providing only theoritical lectures which are of no use if you are planning to enter digital marketing field. But leave that part. No issues with that. Main thing is that their support after paying for course is very bad. They provide mimic pro support to do some practical things. I raised two times ticket, talked to their chat support so many times, but every time they are doing false promise. They are not giving me access to use mimic pro simulator for google adwords. When you are not enrolled to their program their representative used to call you to make you enroll with the program but now no one bother to assist you. I will not recommend simplilearn to anyone. If any one want to know reality of simplilearn they can contact me [protected]. Was this information helpful? | |
Dec 15, 2017 Complaint marked as Resolved Simplilearn customer support has been notified about the posted complaint. Verified Support Nov 01, 2017 Simplilearn Customer Care's response Hi Gaurav, Its unfortunate to know that you had less than ideal Simplilearn experience. We will get in touch with you with the best possible resolution. Please note that we are always on our toes to assist our customers concerns. Regards, Alisha Lead - Social Media Evangelist Verified Support Nov 02, 2017 Simplilearn Customer Care's response Hi Gaurav, We tried calling you on your registered contact number multiple times but no response. We have given you access to stukent Mimic pro a month ago and the same was communicated via e-mail too. Request you to please check your mail box for access, do get back to us over the e-mail sent to you in case you are facing any difficulties. Regards, Alisha Lead - Social Media Evangelist | |
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