Siti Broadband — dns ping problem

Address:741201

My name is mithun saha.I live in ranaghat.And my id is mithun_octv14.last couple of month i m facing horriable dns ping problem(172.31.4.48 and 172.31.4.49) without any download.I m contact my lco and he cheak my computer and see same dns problem.but they are not solve the problem becoz gateway ping (172.22.14.1) is pretty.I m complain siti broadband cc they also cheak my computer via ammy.After cheak my computer they told me this is not a issue and cut my phone
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siti brodband is very nice

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    J 1/12 & J 1/15, Salt Lake Electronics Complex, Block EP, Sector- V, Salt Lake, Kolkata, West Bengal, India - 700091
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