Siti Broadband — regarding refund of payment from siti broadband company

Address:

New Delhi, Delhi

I had been using siti broadband for past few months. My i'd is siti00230654. Since my last recharge of rs 825 towards monthly subscription, siti broadband server is continuously down and i would not be able to use internet. Also the company had expressed its inability to rectify the problem. As such i had requested the service provider multiple times to refund my payment which is still pending. Kindly help me to resolve this issue which is pending for almost more than last 20 days with siti broadband so that i could get my refund. Regards umesh