Skechers India — Defect in BKW Go Walk / Distance walker shoe

Address:DLF Mall of India, Sector 18

D/Sir, I have purchased a pair of BKW Go Walk / Distance walker shoe on 22.10.2023 vide Inv.No. C01/FCM/12634/Oct/23 dated 22.10.2023 from DLF Mall of India, Sec.-18, Noida, District-GB Nagar (UP) on payment of Rs.12, 999/- . This purchase was made on recommendation of sales executive of the skecher's company as i was experiencing lower back pain and i paid such costly and after investing so much amount of money, i expect a decent quality shoe.
After using the shoe for a couple of days, the inner cushioning of the shoe was damaged and seems like a very poor quality shoe. The same question was asked by me while purchasing the shoe about the wear and tear duration, which was suggested that this shoe will support for a couple of years, and the company offered a guarantee of 1 year
I have been using a pair of shoe of NIKE brand and have never faced any problem of this kind for the past 6 years o[censored]sage of that shoe. The images and videos of the same has also been attached.

Please look into this as this kind of quality is not expected from a renowned brand like skechers
+6 photos
+2 videos
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Dear Customer,

We'd like to connect with you. Request you to write to us at customercare.[protected]@skechers.com for us to get in touch with you.

Regards,
Skechers India

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