I purchased a pair of shoes from Skechers store at Sec- 8, Rohini, Delhi - 110085. I purchased the shoes on 07 April 2018 and as per the companies policy providing 6 months replacable warranty, my shoes are in warranty period.
The problem I have having with my shoes are that the sole of the shoes have worn out completely. It is beyond my expectation that the shoe sole got worn out so early. Not even 5 months have passed when I bought the pair. They have become so slippery that I can not wear them anymore. I visited the Skechers store for the same problem, but they simply denied that they won’t be able to handle this problem.
Skechers being a brand from USA and trsuted for it’s comfort is disappointing on the part of customer service. The salesman assured that if you face any problem, Skechers will hear to our problem and find a solution. But unfortunately with such a poor response from the company I won’t ever buy or recommend any of my acquintances to buy Skechers for themselves.
I am attaching pictures of my shoes. Kindly respond asap.
Thank You
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