Skechers India — New Ticket No. - 122389 / Old Ticket No. - 116670 // Ref No: C73/FCM/00686/Nov/19 // GST Invoice No: C73P[protected] Reminder-2 | |
Dam MNC company fellows anyone is listening the CUSTOMER complaints in skechers india. your [censored]ing second grade high price product purchased at AS Rao nagar branch on 13/11/2019 at the time of product purchasing i was asked the store persons is this one is reliable what about warranty and guarantee with smiling face told that dont bother sir we will provide EXCELLENT SERVICE after expiry also. i believe strongly. check with my mobile number [protected] in your sales SAP/ORACLE system tool at the time of purchase invoice bill also not provided. telling that computer n printer had problem. after several visits and shouting n scodulding only bill given to my hand i think in jan-20 went to store asked the store manager about purchased product quality issue. he told that sir use pairs maximum extend because u are under warranty because i am out of station, my son went to store in Mar-20. at that time store manager is not there tell that come after 15 days. once again my son went to store, store persons told manger still not available come on march-20 month end. as u know that in Mar-20 lockdown was started. after unlock lockdown around jun-20 1st week went to stores told about product quality issue. told me to come after one week will settle the issue n taken back the two numbers of pairs. that irresponsible store manager never seen in stores during my visits. i was visited the stores 10 to 12 times. every time telling the sent mail to company waiting for new product for replacement. passed literally 45 days and finally told that my product was out of warranty. my question is that for your store manger lack of skills we have suffer and that ### answers and behaviour is not upto CUSTOMER satisfaction level it is not matter of losing the Rs:- 6298 by me, it about the trust on brand is selling the quality less PRC product to CUSTOMERs. if you not taking any action against my complaint i will post my experience with SKECHERS INDIA and its staff behaviour in social media or other platforms... you can enquiry how mANY TIMEs i was visited skechers stores and argue with persons shouting and scolding. Was this information helpful? | |
Skechers India customer support has been notified about the posted complaint. | |
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