: i had purchased shoes to go on a trip. But dure to severe heel problem i din't use the shoes. As it did not ease my pain when i checked it at home. I tried returning it the next day. The store did not give a credit note and insisted that i buy in exchange this is not customer friendly at all. After my trip i sent emails reminders calls but to no avail. I am unhappy with their lack of response. The shoes are not cheap to just let go. They are in unused condition. I wish to get a refund. Forget exchange.. With such service i don't want that option.
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