Skechers India — Shoes damaged

Address:

G1, GURU JEEVA FLATS, 24, 5th MAIN ROAD, NANGANALLUR,CHENNAI

I am a regular user of your brand (Check my purchases in mobile number [protected]).

On 27.12.2021, I purchased a shoe in your Chennai OMR Store. (Bill attached).

I am using it very rarely as I have many pairs. Today I found it is started damaging upper side (photos) attached.

I understand it is a manufacturing defect. So now I visited your OMR CHENNAI STORE and shown that damages to them. But they ask me to send email to you for the replacement.

WHEN SENT EMAIL TO SKECHERS, THEY REFUSE TO REPLACE.

PLEASE HELP