Skechers India — Skechers india ticket 173511

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Hi
It has been more than 2 weeks, I had raised issue as my brand new skechers shows get detached from toe cap, till now there is no resolution i can tell you go through all communication on ticket number 173511.
M very much disturb by this service m regular athlete since 10 years i was using Nike, first time i come to skechers for my feets
It looks like I will never even see or visit store by this service