Skechers Retail India Private Ltd. — mens shoes

Address:

110070

Bought a pair of shoes from shri ram and sons lajpat nagar delhi. Cash 5500/-
Show upper is of cloth and has torn from the joint which enters the side of the sole.
Shri ram sons ppl say can’t take the shoe as co will entertain the customer better if i go direct.
They returned my shoes after keeping for 48 days.
Going specially to that place - parking hassles and 2 rounds just to get them bk. Uffff.
Kindly guide me further. I stay in vasant kunj.