Skechers Retail India Private Ltd. — shoe got compressed within 2 weeks

Address:

Pune, Maharashtra

Hi,
I have bought a sketcher show cash memo number: cm/6699/18, for rs. 4799, on 30/03/2018 from pheonix market city mall pune and it got compressed from the center with 2 weeks of the use. So i have shown the same to the store on 15/04/2017, they said they will file a compliment mail and reply me within a week but i have not received any response even after 15 so called them today, 01/05/2018, they said there is no final response from the manufacturer till now. They have given me customer care numbers which are not working and my complaint id reference as 11093, which i am not sure is correct or fake. Please look into the matter. I am very disappointed from the brand.