Snapdeal.com — Cancel order with reason courier company returned | |||||
I have placed an #Order ID: [protected] date Placed on: Sat, 20 Feb, 2016 for Micromax 50C3600 FHD / 50C7550 FHD 127 cm (50) Full HD LED Television With 1 + 2 Year Extended Warranty and after successful a payment I also received notification that order has been shipped and also received tracking number as well. However after 2 days when I have inquired about order status I received email from them that your order has been cancelled and we will process with refund. The reason they ware showing is Currier company returned product. While I have asked to ship another product they told me to order once again with higher price so in short they are looking to attract users with big advertisement and also accepting orders but after that they are cancelling and cheating to customers. My only concern is to have product I have ordered. Because of their big advertisement I have lost an opportunity to buy another LED from flipkart and I have trusted to snapdeal and they are just replying with this reasons. Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
8 Comments | |||||
Comments
Dear dhruvp123,
Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal
Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal
I have already discussed and you guys repeating same story so there is waste of time to disuses or to write. I need answer in this thread.
Dear Dhruv(dhruvp123),
We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you. Kindly share your order id for your another issue at [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you. Kindly share your order id for your another issue at [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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ab aapko snapdeal koi bhi responce nhi degi ye sabse badi cheater company h.
regards,
snapdeal se dhukhi