[Resolved] Snapdeal.com — Cancellation of orders | |||
E commerce cos. celebrate special day (like Flipkart Billion day) and to attract shoppers to their site, they sell some goods at ZERO value or throwaway prices. Snapdeal.com launched special sale day on 11.11.2014 and offered certain items at ZERO value. I happened to be an early bird and could order some items at ZERO price. However, the company cancelled all my orders without assigning any proper reason. Some orders were cancelled, as per time of cancellation given by company, EVEN BEFORE the time of placement of orders. I offered the company to talk to me on phone as I was ready to discuss and reach at an amicable solution. However, I have not received any response except stereotype responses. I demand that my orders should be restored and items delivered to me. Alternatively, the company should allow me to purchase similar items at similar price or compensate me for the mental agony suffered by me. A few orders nos. are [protected], [protected] and [protected]. There are other orders too. Hope you will be able to get the company to restore the orders and deliver the items or alternatively compensate me reasonably. Thanks. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
On feb 17 2015, snapdeal was giving huge discount on samsung galaxy note 3 and sony xperia z3 and xperia z2. I have ordered 3 handset. Two samsung galaxy note 3 and one sony xperia z3. But snapdeal cancelled all my order by telling the reason of technical problem and problem of adrees. I have proof of my orders.. my order no are
For galaxy note 3 order id is
[protected]
[protected]
And order id for xperia z3 is
[protected]
My contact no are
[protected]
[protected]
For galaxy note 3 order id is
[protected]
[protected]
And order id for xperia z3 is
[protected]
My contact no are
[protected]
[protected]
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team