Snapdeal.com — Delay in Delivery

I ordered a watch from snapdeal.com on 13th October 2014 and have not received the order yet

Dear Jinal,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Snapdeal,
My micromax A114 Canvas 2.2 order no :[protected], which was scheduled to be delivered on 30th of October has not been delivered yet. No information about the product and the delivery date has been delivered yet. Even after sending 3 emails requesting for assistance has been sent to reply was received. When I try to contact the helpline number no one picks up. I need information regarding my purchase immediately or there will be severe consequences.

Regards,
Chandana Rabha,
E410, housefed apts., Near Pibco, HDFC branch-Khanapara'
Guwahati-781022.
Ph no:[protected]
Email: [protected]@rediffmail.com

I have purchased a cooler with order no [protected] on 25.04.15. At the time of order it says delivery would be on or before 09.05.15. but product is not delivered till date. on inquiry no satisfactorily answer was received from there side. First a lady on 10.05.15 informed me that they will update my status within 48 days.(god knows why they are asking 48 hrs to just find out what are the issues?). after 48 hrs no update was given to me. than i called them again today. some person called Vimal informed me that update needs 4 business days. when i asked him to connect me his senior he put my call on hold and after 3mints he was gone and i heard the voice of another customer who was complaining for his product. i gain called and some guy named satyendra informed me that my order was on hold for some 7 days at my order place. he was not able to give any valid reason. he also lied to me that courier company tried to deliver order today. he again lied to me that he has sent a message of complaint number and detail. but no information i received till date.
I want to know how a company proclaimed itself the largest online shopping company can show such casual and unprofessional approach. its damn hot here and i had to wait for around 20 days for a cooler when single day is not bearable. and after that no satisfactorily response is given.
i highly condemn this company for unprofessional behavior it showed.

as my order no [protected] and [protected] has been reached at the destination by blue dart courier on 06/07/2015 by 12 am but still it has not been derived to me.pl look into the matter
puran verma
srinagar
[protected]

Dear puran verma,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Hi puran verma,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal