[Resolved] Snapdeal.com — Did not get refund of 7200 although complained for 10 times | |||||
My order is is -[protected] and suborder id: [protected] - wd my passport ultra 2 tb usb 3.0 secure portable external hard drive - berry. This is the order was cancelled from my end and i did not accept this item while the delivery. Item [protected] dispatched by sp-bdi awb no. Aj[protected]in. This is came through the above mentioned awb no. And it was refused by me while delivery. I called lots of time but they are saying we apologize for inconvenience caused. And already taken 15-20 days but did not get any solution from their end. If we track this awb no through indian post it's delivered to the seller address. I. E. Om shakti computers-bom Gala no a5, shree ganesh compound, Village gondiwali, mankoli naka, bhiwandi, Dist thane,, City Mumbai / State Maharashtra Pin 421302 But my shipping address was : Abyakta kumar dey, c/o - giri pay phone at - nilagiri, near bus stand po - nilagiri, near bajaj showroom, baleshwar orissa - 756040 So it's easy to find that where it's delivered.. But when whever i called to them they will tell we raised the request or asked we are working on it or within 24 hours it will be resolved. I am following them from 2nd of march and started the complain with that date and asked me to wait for 6 days. But then did not happen anything. Everyday i called will tell me within 24 hours it will be resolved.. Please help me on this regard. Thanks, Abyakta [protected] Was this information helpful? | |||||
Apr 18, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Mar 18, 2017 Snapdeal.com Customer Care's response Dear abyakta, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
Add a Comment | |||||
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment