[Resolved] Snapdeal.com — fake adidas white sneakers | |||
I ordered a size 10 instead i got a size 9.5. I tried to return the shoe the very next day due to the size issue but they didn't accept my return request, according to them even i[censored] wear your shoe once we won't take it back. Just tell me how are you going to check the shoe without putting it in your feet and once you try it snapdeal won't accept the shoe back. So basically the rules laid down by this 'fraud' site snapdeal is a trap for us consumers. I received fake adidas white sneakers. The skin of the sneakers started to come off and shoes slight cracks near the sole and it showed signs of wear within 10 days. The material with which they are made is of quite cheap quality. I couldn't figure it out the very first day because it was all new and polished making it almost impossible for any average guy to tell. The sole of the shoes is stiched and is coming apart from inside (See pics) and the material coming from inside is not what adidas would use. When i called up the customer care they simply told me that they wont do anything and are not ready to listen a thing and took me very lightly. Highly disappointed. Was this information helpful? | |||
Mar 30, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Feb 26, 2018 Snapdeal.com Customer Care's response Dear Vyom Yadav, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Regards, Team Snapdeal | |||
2 Comments | |||
Comments
Invoice number SC2079/1020536. Not at all original product. Both the nike shoes are different. Third class quality. No return accepted. Can't reach customer care person to talk . we want to return it but the person came and didn't pick up the product.
Snapdeal.com Customer Care's response, Feb 27, 2018
Verified Support
Dear Nirmala,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at help@snapdeal.com so that we can assist you in a better manner.
Regards,
Team Snapdeal
We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at help@snapdeal.com so that we can assist you in a better manner.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Mar 7, 2018
Verified Support
Dear Nirmala,
We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.
Regards,
Team Snapdeal