[Resolved]  Snapdeal.com — Harassed and Unhappy with Snapdeal.com

Address:New Delhi, Delhi

Hi, I am an extremely harassed customer of the so called renowned website, Snapdeal.com..I had ordered a DSLR camera on 4th May 2014, keeping in mind the estimated delivery date to be by 9th May 2014 and then changed it to 12th May without any prior notice...I had to gift this product on 10th May 2014..But unfortunately I still haven't received this product and every time I call them they say they apologize for the inconvenience and will call back within 24 hours to let me know of the status...And then when I call the courier company, they too have a similar response to provide for me...But neither of them call or respond satisfactorily and tell me when exactly I will receive my shipment! As I have already made full payment for the product, I cant even cancel this order...!I am extremely unhappy with this kind of irresponsible behaviour from this website and would not recommend anyone to buy from this website, however cheaper you get a product for...Other renowned websites like Flipkart, Amazon, Ebay, Myntra etc. have till date always been true to their word in terms of delivery and promises... This website is only cheating people by claiming that they sell the cheapest but their customer unfriendliness and casualness is very evident time and again!! I would just not recommend people to buy from this website and would in fact advice on being very careful while making further commitments based on this website's delivery timeline promises..
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Marut,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information